trust

Have you been on a Social Media Diet yet?

Well if you haven't yet, I promise you that one day you will.

I feel for parents these days. They have the toughest job, especially with addicted kids and teenagers. Addicted to their emotions and technology. I know we joke about Wi-Fi and Battery life being before Physiological needs on Maslow's hierarchy of needs, but it's probably true. Try taking a teenager's smartphone away from them and they won't be talking to you for weeks, if ever. You might as well have chopped off their right arm. 

This is the opening sentence by Tristan Harris during his latest Ted Talk filmed in April 2017;

'I want you to imagine walking into a room, a control room with a bunch of people, a hundred people, hunched over a desk with little dials, and that that control room will shape the thoughts and feelings of a billion people. This might sound like science fiction, but this actually exists right now, today.'

He used to work in one of those control rooms. He witnessed that the major social networks that we love and hate are planning to make sure that they grab, as he calls it, a bit of your mind's time. So all those social networks, all of them, want a bit of your mind's time, time you never knew you had to give to them. Even when you are reading this article you are giving a bit of your mind's time to something you never knew was going to happen or even needed it to happen. By me writing this, sharing it on the internet, I am asking you to invest a bit of your mind's time into reading my article. 

I've been sucked in by all of the networks in believing that I also should be, not only investing my mind in absorbing the content, I should be creating it too so others can invest their mind's time into my content.

Tristan talks about a feature on Snapchat called 'Snapstreaks'. Here's what he says;

'And they invented a feature called Snapstreaks, which shows the number of days in a row that two people have communicated with each other. In other words, what they just did is they gave two people something they don't want to lose. Because if you're a teenager, and you have 150 days in a row, you don't want that to go away. And so think of the little blocks of time that that schedules in kids' minds'.

Watch Tristan's TED Talk in full. 'The manipulative tricks tech companies use to capture your attention.'

Kids and teenagers are addicted to the internet, fact.

And dare I say it, I am and you are probably too. Want to take the test? Follow the link below. Maybe try and carry out the test on your child and teenager, somehow?

http://www.globaladdiction.org/dldocs/GLOBALADDICTION-Scales-InternetAddictionTest.pdf

Analyse Your Results:

0-20: Not at all nomophobic. You have a very healthy relationship with your device and have no problem being separated from it.

21-60: Mild nomophobia. You get a little antsy when you forget your phone at home for a day or get stuck somewhere without WiFi, but the anxiety isn’t too overwhelming.

61-100: Moderate nomophobia. You’re pretty attached to your device. You often check for updates while you’re walking down the street or talking to a friend, and you often feel anxious when you’re disconnected. Consider a personal detox.

101-120: Severe nomophobia. You can barely go for 60 seconds without checking your phone. It’s the first thing you check in the morning and the last at night and dominates most of your activities in-between. You may need to seek professional assistance.

Read the full article: Technology and Internet addiction: How to recognise it and recover from it.

https://www.comparitech.com/internet-providers/technology-internet-addiction

You might also enjoy an article I wrote back in 2013 title: 'Do Social Networks Sell Drugs';

https://www.stayingaliveuk.com/blog/2013/06/do-social-networks-sell-drugs

Now I know that they do, as I have probably been an addict since then.

All of us for sure will be going on a Social Media Diet. And I have it in my mind to be writing the first one of it's kind. Mind you it means I will also have to try it out! Now that might be a lot tougher.

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Online is great and talking is even better. Everyone's ultimate goal in business and life is to make real connections, where you meet someone face to face. Before that meeting a conversation is the ultimate icebreaker. I value my LinkedIn connections and realise that I don't really know you or what your goals are and how I might facilitate or support those goals. Feel free to click through and book a call with me http://styin.me/discovery-call-20mins.

How do you know if your content is any good?

And how do you know if your content is appealing to the correct audience? Data suggests that there are around 200+ million blogs in the world. I researched some data up to 2011 suggesting 181 million, so I've conservatively increased it. 

Can you imagine just for a second that all these bloggers are looking for eyeballs to engage with their content and in some cases its advertisers. That is an awful lot of competition!

Then add to that the amount of social media posts and sound bites in the form of likes, shares and comments that are also competing for eyeballs.

As of April 2017, there are 2.907 billion active social media users in the world of which Facebook owns 1.968 billion active users. All these active users are engaging with content in one way or another and that makes the job of content marketers even tougher. 

Facebook spotted the trend for companies needing to get more eyeballs on their content and that organic engagement was declining rapidly. Therefore low cost advertising is growing allowing many small businesses to get into the advertising game and getting involved with the chase for more eyeballs on their content and products.

Now big and small business are competing with each other for eyeballs like never before.

But how do you know whether you are targeting the right audience? Well advertising nowadays is so sophisticated that you are able to target every single aspect of that prospect's life! This is why Facebook ads are probably the most popular advertising platform around. 

Facebook will make nearly $61 billion per year from just mobile advertising by 2021.

Whether you are targeting Millennials, Baby Boomers or Gen X you can now do this with super laser accuracy. And you thought the ads in your Facebook newsfeed were random!

As a consequence the amount of Facebook ads consultants are expanding rapidly. Not that it's difficult to master the ads platform, the trick is to know how to write the copy, choose the right images that will appeal to that Millennial, Gen Xer or Baby Boomer and know the right keywords and all the other multiple targeting options. There is a lot to consider for sure and in the process of learning and failing you will make Facebook a little richer in the process.

Personally I would recommend that if you are serious about getting closer to your target audience, that you plan a better and more personal engagement plan. Yes it might be slower but it will potentially develop long term raving fans one person at a time. 

Experiment, experiment, experiment with ads, with email, with calls, with meetings and develop an understanding of what your audience engages with the best. 

I would love to hear what's working for you today or what you are experimenting with currently to ensure more eyeballs on your content.

Success!

LinkedIn created a brilliant eBook with my favourite illustrator. @gapingvoid (Hugh Macleod) creates the most amazing messages through his illustrations. Read more about him and @gapingvoid here: (http://www.gapingvoid.com/blog/team-members/hugh-macleod/)

Regularly I will share one of the articles and illustrations from the eBook and give you my opinion, interpretation, insight and my meaning.

@stayingaliveuk

#contentmarketing #content #socialmedia #engagement #marketing #socialselling #sales #empathy #distraction #purpose #relevance #trust #love #mastodon #why #linkedinlectures

Online is great and talking is even better. Everyone's ultimate goal in business and life is to make real connections, where you meet someone face to face. Before that meeting a conversation is the ultimate icebreaker. I value my LinkedIn connections and realise that I don't really know you or what your goals are and how I might facilitate or support those goals. Feel free to click through and book a call with me (https://www.stayingaliveuk.com/discovery-call/). I have blocked out only Fridays each week, excluding holidays, for calls. Hope to speak with you soon.

Is ‘WHY’ really the best question to ask yourself?

@linkedin & @gapingvoid

@linkedin & @gapingvoid

We have Simon Sinek to thank for making this word famous, very very famous and now many trainers, coaches, digital marketers incorporate this question in their discussions with clients. Me included of course. It's almost like we have been infected by it when we realised that actually ‘WHY’ haven't we been asking that question of ourselves.

Simon made us realise that we spend more time promoting what and how we do things and we forget about the ‘WHY’ completely. 

‘WHY’ do you think that is? 

Well, maybe it's because it's easier to answer what and how and much and much harder to answer ‘WHY’.

I don't know about you, but I witness many things in the world, whether it's in the news, on social media, in the things that people say, their presentations, their social media posts, all the content that's floating around, the faults and strange decisions that social networks like LinkedIn make and the one word that always comes up in my head is ‘WHY’. 

I often wonder now that when I witness that something, I realise they never asked themselves the question ‘WHY’, before they shared their content. 'WHY' would anyone want to know or care about this content that I'm sharing right now?

Of course now you are wondering whether I always as the question ‘WHY’ before I create and/or share anything. And the answer?

Of course not! I rarely do, but I can tell you now, after writing this article, I will be making sure to do so from here on in.

To be true to my word, let's discuss briefly my ‘WHY’ for writing this article, specifically featuring the image that's in this article.

A number of years ago I came across @gapingvoid, the handle for the artist Hugh McLeod and was totally inspired by his drawings. I had never seen anything like it and to this day I still haven't. I subscribed to his daily newsletter, which has a new drawing every single day. I then came up with the idea of saving the daily drawings to Pinterest and now I have over 800 pins of Hugh's art. But also his cultural ideas. I'm such a big fan I even purchased some business cards through Moo.com with his art on it and some cool messages on the back. My business card is always a big hit when I hand it over. 

Then LinkedIn came out with an eBook, which contained all his art and some appropriate messages in connection with content marketing. I loved it so much and decided that each page in the eBook would lend itself brilliantly to me writing some articles and blogposts with my thoughts about each of the messages contained within it.

That is my ‘WHY’ for this article.

I'd love to hear your 'WHY', will you?

LinkedIn created a brilliant eBook with my favourite illustrator. @gapingvoid (Hugh Macleod) creates the most amazing messages through his illustrations. Read more about him and @gapingvoid here: (http://www.gapingvoid.com/blog/team-members/hugh-macleod/)

Regularly I will share one of the articles and illustrations from the eBook and give you my opinion, interpretation, insight and my meaning.

@stayingaliveuk

linkedinlectures.com

linkedinlectures.com

#contentmarketing #content #socialmedia #engagement #marketing #socialselling #sales #empathy #distraction #purpose #relevance #trust #love #mastodon #why #linkedinlectures

Online is great and talking is even better. Everyone's ultimate goal in business and life is to make real connections, where you meet someone face to face. Before that meeting a conversation is the ultimate icebreaker. I value my LinkedIn connections and realise that I don't really know you or what your goals are and how I might facilitate or support those goals. Feel free to click through and book a call with me (https://www.stayingaliveuk.com/discovery-call/). I have blocked out only Fridays each week, excluding holidays, for calls. Hope to speak with you soon.

Are you sure you like change?

@LinkedIn & @gapingvoid

@LinkedIn & @gapingvoid

Seriously though do you? 

I was browsing the news app on my iPhone early one morning in the past week when I read that there is a new social media channel on the rise, like Twitter but no spam or trolls and a Tweet is called a Toot.

The new network is called https://mastodon.social. And it has the picture of a cute mammoth holding a smart phone.

My first thought was, oh no not another social media network.  And I felt a heavy feeling with the prospect of having to master yet another Social Media platform. Of course I decided to investigate and was actually pleased to learn that registrations have been paused to ensure the quality of existing subscribers. Also they refer to ‘Instances’, another new language to learn. Give us a break please?!

The trouble is the digital news media have been all over this like a rash and this is what causes ‘FOMO’ (fear of missing out) in all of us.

Anyway no doubt if it catches on and millions flock there from twitter. Might see you there or then again maybe not.

Now back to ‘Change’.

The hardest job in that world is actually to change yourself. Just try brushing your teeth with your other hand or put your trousers (pants for my USA friends) on with the opposite leg first.

If you wish to change a habit or start a new habit it is incredibly tough, because you've hardwired your habits over years of regular repetition. The neurones in your brain are fused together forever or are they?

The good news is that your brain is plastic, a term neuroscientists came up with when they discovered that your brain can change even if its damaged and for the purpose of this article you can re-wire your habits, it just takes the same amount of repetition that caused you to develop your habits in the first place.

Coming back to why this is all important in the new digital and social landscape. 

If we want to get attention for our product or service, we have to change our learned habit of spraying and praying. Instead we have to get up close and personal. Deal with people one-on-one and treat them like individuals instead of a commodity. 

Stop email newsletters and instead send personal emails. Stop adding connections to email lists and instead tell them that they can opt-in if they wish and they can unsubscribe at any time they want. Don't cloak a mass email as if it was a personal email. I have witnessed so many bad and quite frankly stupid practices that my jaw literally hit the desk in amazement. 

Nobody by the way is waiting for your email message, your new product or service, your new book, your next blog post, your Facebook live video or even your next Social Media post inside LinkedIn and Twitter or your story in Snapchat, Instagram, Facebook, Snapchat and no doubt others.

Why? Because everyone is overwhelmed with too much stuff. This article will hardly receive any views or engagement, because a hundred thousand other articles were posted in the same week and actually your real attention is on fear, like Donald Trump or Brexit or Syria or your own focus on getting your own content seen.

We all have to change our habits with publishing content or trying to get attention, become relevant and build relationships with real people who might if you do it right become a 'Raving Fan'

Because that is your only mission and 'spraying and praying' is not the way to achieve that.

I'd love to hear what you are looking to change in your approach to Social Media, Social Selling and content marketing. Let's change together forever.

LinkedIn created a brilliant eBook with my favourite illustrator. @gapingvoid (Hugh Macleod) creates the most amazing messages through his illustrations. Read more about him and @gapingvoid here: (http://www.gapingvoid.com/blog/team-members/hugh-macleod/)

Regularly I will share one of the articles and illustrations from the eBook and give you my opinion, interpretation, insight and my meaning.

@stayingaliveuk

http://linkedinlectures.com

http://linkedinlectures.com

#contentmarketing #content #socialmedia #engagement #marketing #socialselling #sales #empathy #distraction #purpose #relevance #trust #love #mastodon #change

Online is great and talking is even better. Everyone's ultimate goal in business and life is to make real connections, where you meet someone face to face. Before that meeting a conversation is the ultimate icebreaker. I value my LinkedIn connections and realise that I don't really know you or what your goals are and how I might facilitate or support those goals. Feel free to click through and book a call with me (https://www.stayingaliveuk.com/discovery-call/). I have blocked out only Fridays each week, excluding holidays, for calls. Hope to speak with you soon.

How do you really know that your community is engaging with you?

@LinkedIn & @gapingvoid

@LinkedIn & @gapingvoid

In June 2013 I wrote an article for ‘The non-significant journal of business & consumer psychology’.

The title of my article was ‘Do Social Networks Sell Drugs?’

Nothing has changed, we’re more addicted to Social Networks then we were in 2013. Sure, you do hear about the odd unplugging campaign and of course the Mindfulness movement, but it’s not really working is it? The overwhelming addiction is very well established and will only grow to mammoth proportions in years to come.

See image below for the forecasted growth of social network users by 2020.

Okay, so it's here to stay and you want to maximise your presence for business reasons. After all everyone has told you for years that you can promote your services for free. But really is it? Seeing as Facebook is by far the biggest social network on the planet, more businesses are using Facebook advertising as a method to get in front of their ideal buyers. So something that has been free for years, getting noticed means you now have to pay. Just have a look at how much Facebook is going to earn from mobile advertising in years to come. Breathtaking!

 

And all to get more engagement with your content. Is it worth it? Making Mark Zuckerberg the wealthiest entrepreneur on the planet might make you feel a tiny bit sick in your stomach. 

Is the answer coming off Social Media altogether? Well, maybe!

Watch the TEDx talk by Dr. Cal Newport called ‘Quit Social Media’.

 

Many of us believe, really believe that having thousands or maybe even millions of followers is the answer. Some of us are made to believe that receiving likes, comments and shares are social proof that you or your business is popular, appreciated, meaningful, ahead of others and beating the competition. 

In truth what you believe is that you are being ‘loved’.

After all this is what you crave the most. 

So how do you create engagement that means something, really means something?  At any stage of the buying process nothing happens until the person trusts you or your company. Your work is only ever about developing trust, nothing else. And trust can not happen unless you touch your buyer at a very deep emotional level.  They literally need to feel loved by you. Instead of you needing to feel loved by them.  Do you get the difference?

Infographic shared with permission from  www.nallure.com

Infographic shared with permission from www.nallure.com

I'd love to hear from you and how you are making your buyer feel loved, totally, completely and unconditionally. Use the comments section below to share your thoughts on engagement and content strategies.

LinkedIn created a brilliant eBook with my favourite illustrator. @gapingvoid (Hugh Macleod) creates the most amazing messages through his illustrations. Read more about him and @gapingvoid here: (http://www.gapingvoid.com/blog/team-members/hugh-macleod/)

Regularly I will share one of the articles and illustrations from the eBook and give you my opinion, interpretation, insight and my meaning.

@stayingaliveuk 🚀

#contentmarketing #content #socialmedia #engagement #marketing #socialselling #sales #empathy #distraction #purpose #relevance #trust #love

Online is great and talking is even better. Everyone's ultimate goal in business and life is to make real connections, where you meet someone face to face. Before that meeting a conversation is the ultimate icebreaker. I value my LinkedIn connections and realise that I don't really know you or what your goals are and how I might facilitate or support those goals. Feel free to click through and book a call with me (https://www.stayingaliveuk.com/discovery-call/). I have blocked out only Fridays each week, excluding holidays, for calls. Hope to speak with you soon.

Will Social Selling create a global economic revival?

You will probably get bored of hearing that people do business with people they know, like and trust! Actually I believe a better sequence would be trust, know and like, because by using social channels and especially LinkedIn we have the perfect opportunity to build trust first. I know it doesn’t roll of the tongue as well, but in my humble opinion it has to come first each and every time.

But how can you build that trust

By being active and by being interesting and interested. With 400 million (and counting) professionals on LinkedIn it really has become super easy to find the exact and relevant contact (buyer) for you to get in front of.

And most still get it completely wrong, because most of what I see and experience on social media and especially LinkedIn are promotional posts (adverts) and impersonal invitations to connect. 

Definitely not ’interesting’ and not ’interested’.

If we have a desire to see global economic revival on the planet then you need to start changing your behaviour on social media, especially LinkedIn and take a few minutes out of your busy day to think through and formulate a detailed strategy.

Here are just 3 quick things you can adopt to move in the right direction and set the right intention.

  1. Decide specifically and in incredible detail your ideal buyer (client). Identify the industry sector, the location, their seniority, their age, personal ambitions (assumed), interests, skills, sports team and anything else that will assist you to narrow down a shortlist of individuals. You have to become laser targeted. Being general is so from the previous century.
  2. Develop search and alert criteria on google, twitter and LinkedIn to explore and potentially uncover the individuals that match up with your ’ideal buyer’ profile. Keep looking daily, weekly, monthly until you become totally absorbed with who that person is, so much so that you can understand and predict their behaviour. LinkedIn is totally the best network to do much of this on, especially now with their Sales Navigator tool. It has never been a better time right now to access data for your research.
  3. Develop and curate appropriate and great content that will be super interesting to your ‘ideal buyer’. Over time you will develop a reputation for sharing great and ‘interesting’ content and your network will start to realise and appreciate that you are the person they are interested in learning from.

In addition LinkedIn have just released the ’Social Selling Index’ for every English speaking LinkedIn member. Have a look at my index below. You can see that this is a great measurement tool to help you and your teams drive forward and develop ’trust’ on LinkedIn. A better title would probably be the ’trust’ index.

Go ahead and grab your index via https://www.linkedin.com/sales/ssi

I have also shared below details of how the index is calculated, which confirms that by being active and developing the right strategy you will develop more trust. Trust leads to interest, interest leads to a conversation, a conversation leads to a meeting and a meeting leads to business.

"Taken from LinkedIn's Sales Navigator support section as at August 2015"

"Taken from LinkedIn's Sales Navigator support section as at August 2015"

Just imagine if LinkedIn professionals focussed on getting their index higher they automatically will be seen more, develop more trusting relationships on LinkedIn, gain greater exposure and develop more opportunities.

Now just think for a moment, if just 1% of the 400 million LinkedIn members adopted a great professional approach for developing their network, do you think this would make a difference to the economic prosperity of individuals around the world?

By you and I changing the way we behave on social channels, especially on LinkedIn, I believe we would collectively have a major impact on the global economy. Not just by developing better and closer relationships with our networks but also by growing our enterprises, whether we are micro, small, medium or a large enterprise. 

Now it's your turn.  Please share below what your views are on Social Selling, Trust and the Global Economy. I'd love to hear your stories.

Does LinkedIn's Privacy Abuse Protection Work?

To be fair, I don't receive a huge amount of spam or abuse on LinkedIn, so I believe that their security systems are sound. Except for this one guy in Ghana, who keeps inviting me to connect. He has around 5 profiles on LinkedIn. His name is Sherif Akande. Go on look him up on search, but probably best not to click through to his profile, just in case he notices that you've looked at him and starts inviting you too!

I’ve reported this fellow now several times to LinkedIn support and their trust and safety department ensure me they are dealing with it. So why does this person still have several profiles on LinkedIn and why does he manage to find me again and again and keeps inviting me?

For me there is something not quite right if someone can do this multiple times. I've blocked every profile of this guy that has sent invites to me, but it doesn't seem to be working, because he just creates another profile and sends another invite. LinkedIn tell me I can't block member profiles unless I'm connected to them. Actually that's not true. You can block them, because I have and when use the URL to look them up I can't find them. So even their support haven't got the correct knowledge about blocking members, which is a bit concerning really.

20140615-113754-41874810.jpg

So what's wrong Jeff Weiner? Why can't your team solve this?

Small kinks like this makes you nervous about your own privacy on these social networks. If someone in Ghana can keep getting away with this abuse, what else can they do?

Sure I could completely hide my profile, but that completely defeats the objective of being on LinkedIn. So why do their support team then suggest this to me, by sending me their help pages instructing me to follow those to secure my privacy. By blocking myself in this way, I might as well come off LinkedIn, as it won't be worth being on there.

I'm not giving up though and I will keep pushing their support teams to highlight this with their development teams and look to solve this.

You can see the thread of my communication with their support team in the slideshare below. I'm far from happy with their standard template response. It really does make you feel like, well, you're not really that important to us, so we will send you out template responses, because it will allow us to close your ticket as soon as possible.

LinkedIn support desk is probably the worst I've experienced recently for these standard template responses. Much room for improvement needed Jeff Weiner.

This is the last response I received from LinkedIn on the matter. In my view they have completely misunderstood the issue, suggesting that I should be more careful who I connect to. A very strange and bizarre situation.

20140615-212821-77301137.jpg