ask pcexperts

HELP! Older Generation targeted by Computer Virus Scammers based in India

We all receive unsolicited calls from companies trying to sell us stuff. And although we can protect ourselves with ’telephone preference service’ in the UK, companies that call us from overseas are not bound by the same regulations as UK companies. 

When I received a call from an overseas company pretending that they were aware of a computer virus, allegedly on my PC, I decided to record the call and explore exactly what it was that was wrong with my computer.

You can listen to several calls below. Just press play.

It was particularly interesting to me because they told me that they were Microsoft Certified specialists and as I'm a Mac user I was interested to learn how they knew that I had a virus on my computer.

After I recorded the call I uploaded the call on Mixcloud and shared it on Social Media. When someone on Facebook asked me for the Mixcloud link some months later as she too had been targeted by them, I discovered that an ex-employee of the company had shared his experience of working for the company and shared the company’s contact details openly including two of their directors' names and phone numbers.

To read his post just follow the link below to the Mixcloud recording.

The person who contacted me on Facebook asked me how we could make use of Social Media to get this company and its directors brought to justice? She has assisted me with this blog and will be giving it exposure across her network.

So this Blogpost is our attempt to get as much publicity around this scam as possible. Would you like to help us? We need this trending on Twitter for the proper authorities, the press and TV to take notice.

Here are a few options for you to share this blogpost via Social Media.

  1. Tweet this article using the following text: 'investigate urgent #pcvirus #scam @BBCwatchdog @actionfraudUK @ofcom @ICOnews @ScamWarners #askpcxperts' CLICK TO TWEET

  2. Ask others to retweet and tweet their own version too.
  3. Post on your Facebook page the shortened blogpost link: and ask your friends to share and re-post as well.

Let's use the power of Social Networking to get this company investigated by the proper authorities and stop them from causing problems for an older generation who are far too nice and trusting based in the UK, USA and Canada.

If you're outside the UK, please ensure you report them to the proper authorities in your country.

We did further research on social media to see if the company had any profiles and found the following accounts. I have no idea if they are real. I suggest that we report the profiles to the Social Networks.

When you report them use the following text. 

'I would like to bring to your attention that this company's profile represents a company in India that carries out bogus calls to the UK, USA and Canada telling computer users that they have a computer virus. We are reporting them to the proper authorities but I suggest you remove their profile from your network'.

1.  Twitter:

2.  Facebook:

3.  Linkedin:

I found some further evidence that ASK PC Xperts and United e-Services are one and the same company by further web research. United e-Services was mentioned in the ex-employee's post. The address details certainly appear to match. Below are some web images from a directory search and a job advert.

Thank you for your support!

Additional information:

Domain details: