Iris Software Group

Price increases during a Pandemic – are you really serious?

I sent the following email to an accounting software group from which we rent their ‘KashFlow’ accounting software. They are part of the Iris Software group. My email is self explanatory, the above table shows how the monthly rental has increased substantially since we started with them in 2015. My email below went to customer support and I copied in 6 of their senior execs on 29 April 2021, I’m yet to receive a response. The execs email addresses on their website were cloaked as Exec1@iris.co.uk and for each of them, they had a different number behind the word exec. Talk about being a number in an organisation!