Social Media

Are You Tagging on LinkedIn?

The secret of managing your connections on LinkedIn is tagging. If you don't you will never remember anyone in your network. When you accept an invitation or your invitation gets accepted, go to your new connection’s profile.

Underneath the main profile header there are two tabs, ’relationship’ and ’contact info’.

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Click relationship, which allows you to complete a few bits of information.

1. Note 2. Reminder 3. How you met 4. Tag

 

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  1. Note; allows you to write a few words about why you connected to them and what you hope to achieve with this connection.
  2. Reminder; allows you to schedule a reminder for yourself. At time of writing you can't customise a date as yet, but you can schedule it for 1 day, 1 week, 1 month or recurring.
  3. How you met; it doesn't matter that you haven't actually met face to face and it does help how the connection was made. They invited you, or you invited them and why?
  4. Tag; the most important one. If you don't do anything else on this section, this one is a must. Decide first what tags you want to have, then after you have made the connection, visit their profile, straight away and allocate the tag from the list that shows up.

Now you are able to search your connections based on their tags and send emails to groups of connections based on tags (50 limit per email). And as you grow your network it means you can find people easier by their tags. You don't need to allocate regional tabs unless you want to group them by district. For example I do have a tag for ’west midlands’, which covers a number of counties in the middle of England.

Wishing you massive success always.

 

Are You Improving Your LinkedIn Profile?

I teach people every week how to improve their LinkedIn profile. However there are millions on LinkedIn who don't bother to improve their profile. Most aren't getting it yet and don't appreciate that your profile on LinkedIn is your personal brand. Ignore it and you will reduce your chances of finding that perfect job, that career progression or that perfect client. The 1st key area is the profile photo. I still see many profiles and receive invites from people who don't even bother with a professional head and shoulders profile photo. Or they have a badly taken photo which could be a holiday photo or where they stand far in the distance. I completely don't understand this. The other day someone's excuse was that they had put on weight and therefore didn't want to share their photo. And what part of you thinks that people will take you seriously without a photo?

Personally I say, what are you hiding by not wishing to post a photo of yourself? In fact if you don't post a photo of yourself the chances of people connecting with you is reduced by at least 50%.

So it is essential you make this a priority.

The 2nd key area that is ignored by many is your headline. Many make the mistake to enter a title like; manager, director, coach, programmer, student etc. Of course you can use this if you wish, however you have 120 characters of space to tell the reader what you can do for people and what you are good at. OK, granted if you are a student it makes it slightly harder however you also want to stand out of the crowd, so putting something like ’Researching the meaning of the Universe to better serve my future clients’ or something equally different will make you stand out.

The reason for putting something different is that your headline follows you around wherever you go on LinkedIn. For example when you send emails inside LinkedIn, when you send invites to connect, when you post discussions in groups. Each time your headline will be shown and if you just keep your title only, it won't tell the reader anything about you. In effect it's your elevator pitch that is presented every time they read something from you.

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The 3rd area is your skills and expertise. LinkedIn have developed this section carefully over a number of years, originally it was called specialities, which was a simple text box, where you could list your specialities. Now LinkedIn suggests to your connections to endorse your skills and they have succeeded tremendously with this initiative. The main reason they have developed this is for their advertisers. Advertisers are able to target their ads very specifically to you based on the skills on your profile. Now you know why LinkedIn keeps giving you suggestions to endorse people. The profile header has even got a new button at the very top saying ’endorse’.

Now most members overdo it. They list the maximum 25 skills. Firstly only 15 will show on your profile but only 10 are in a list with the photos of those that endorsed you, which tends to be the list that most people go for. Everyone scans profiles and because the main list of 10 is more visual they tend to just go for those. Plus they tend to be the highest endorsed and that's why it makes it easy for them. So reduce your list to 10 and keep very focused.

Once you've identified your list and you are happy with it, this list of skills become your keywords. Keywords inside LinkedIn is essential if you want to be found on search. With 260 million members your job is to have your profile optimised for search.

Then take those skills (keywords) and spread them intelligently throughout your profile including a few inside your headline.

This will definitely help when people are searching for members based on skills.

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Finally the 4th key area is your summary. Most of the time members use this to promote themselves, which is fair enough if you're looking for a job. However most are actually looking to promote their business or their employer if they are an employee. Of course you need to say something about yourself and I would suggest this is done under your experience section. THE most important part of your summary should be some text that describes what you can do for people. Note, ’what YOU can do’ for people ’NOT what you DO’!

Keep the text short, lots of white space and bullet points wherever possible. This allows the reader to scan your summary in super quick time. Remember people are time poor and don't have time to read a very wordy profile summary.

OK I think that's enough for now. These in my view are the 4 key areas on your LinkedIn profile that need work. It shouldn't be too overwhelming for you. Another tip is to re-visit your summary, headline and skills regularly. It is vital that you refresh these and update them based on things that are changing in your world.

Wishing you massive success always!

Are You a Social Ninja?

Social Media is not actually that old and the networks that dominate the Internet with our insatiable appetite for everything social are growing at an alarming rate. Thousands of small social media advisors have popped up all over the place, well actually all over the planet and everyone these days is an ’EXPERT’.

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But will we all be looking back in years to come and say to each other...what were we thinking?!

We spend all those hours on social media when just a few years ago it didn't even exist.

What will you do when it stops? Because knowing how fussy we are as humans, it will inevitably stop at some stage, plus when a younger generation have developed something more interesting and more engaging, 'like' video conferencing instead of typing.

With google hangout (have you tried it yet?) you can video conference with up to 9 people, share your desktop, share YouTube videos and SlideShare. And the quality is excellent!

But...there is still no substitute to meeting people face to face and discussing opportunities.

This is where my 'social selling' concept comes in. It's the perfect blend between social media interaction and face to face meetings.

There are just 3 key things involved with Social Selling.

1. The LinkedIn Connection 2. The Phone Call 3. The Meet Up

Connecting with prospects or connections who can introduce you to prospects has never been easier, providing you know how to behave. LinkedIn is the best vehicle in the world right now that allows you to do this. After all with 2 new professionals joining every second, that's 63 million 72 thousand per year, which means in 5 years time it will have an extra 315+ million on top of the current 259 million. Pretty impressive!

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Connecting on LinkedIn is not the final deal though, yes you can be lucky but the chances are that nobody will buy from you unless they know you. This is where the Phone call comes in. Schedule a call with your connection to explore how you can help them, note how you can help ’them’ and not the other way around!

The Phone call is not the final deal either, once you believe that you can help them an even better way to make the connection is meet up for a coffee or maybe even lunch.

Only a combination of all three will get you closer to making that next deal.

Hope that makes sense and if not, join me on my next #LinkedInstinct Masterclass.

Success!

Are you using the new LinkedIn Contacts App?

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Well you should!

Let me share with you what I discovered.

First I tidied up my address book on my iPhone/iPad/Mac (iCloud). It took a while but I did a few letters of the alphabet each day, which made the job less daunting, but still delivered a great result. I removed about 2000 contacts, phew! How ever did I manage to accumulate those? I have no idea! Also make sure you remove sensitive data. You don't want this going up onto a server do you? Instead move those somewhere else.

***DATA HEALTH WARNING***

You MUST do this task first, as otherwise you end up with all the rubbish inside your LinkedIn contacts and you really want to avoid this.

If you do this task first you will thank me for it and it is about time you did this and when I share with you below what you can achieve, you will be delighted...no ecstatic!

Step 1

Download the LinkedIn contacts app

(***DO NOT OPEN IT AFTER DOWNLOADING***).

https://itunes.apple.com/gb/app/linkedin-contacts/id635424128?mt=8

Step 2

I am assuming you have the standard LinkedIn iPhone app, but if you haven't please make sure that this is downloaded too.

https://itunes.apple.com/gb/app/linkedin/id288429040

You can open that one and ensure you are logged in. Providing you have set 'download connections' to ON inside this app, (if not click on the IN in top left corner to reveal the setting cog wheel top right. Click on the wheel>download connections and activate this. It will download all your LinkedIn connections on to your iPhone and keep them updated too. This is an important step to complete before going on.

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Step 3

On your iPhone, go to settings>privacy>contacts and make sure the contacts app button is switched to on/green. If you forget this step, no worries the app will remind you to do this.

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Step 4

Open the LinkedIn contacts app on your iPhone, it will import with lightening speed all your iPhone contacts, find them on LinkedIn, and pull in all the data, plus send all the data to LinkedIn too.

Pretty impressive actually how fast this goes.

NOTE: I don't have my Facebook connections in my address book any longer. I ended up with too many duplications and then had to link those together, which was a real pain. As I only want to have my LinkedIn connections in my address book, I don't want to disturb things. And I highly recommend excluding Facebook. Remember each contact on your iPhone will be uploaded to LinkedIn.

To switch Facebook off for your address book, go to settings>facbeook> and switch the contacts switch to off/white.

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Step 5

Check that everything has worked. Search inside the app for a contact, anyone will do. Make sure the data from your address book has been pulled across.

Check on the LinkedIn website and go to network>contacts and then filter by source>iPhone and check if the number of contacts agrees with your iPhone.

NOTE: Don't expect numbers to agree 100%. Mine are out by about 10, but I know that is because previously I had some contacts that were linked with Facebook and messed things up. If it is there or thereabouts, then happy days it has worked.

That's it job done!

But now for the magic, this is where you will be very grateful for using this app.

First let me share with you how people tend to work on LinkedIn. Most people will only share their personal emails address and no phone number.

So when you have someone's business card, look them up on LinkedIn, send an invite to connect and they accept, you will see that the email address that they have on LinkedIn is their personal one. Usually no phone number.

This means you need to add their business email and phone number details. Well firstly LinkedIn has a bug on phone number formats, which means it will not accept a European format, only USA formats. Which is a real shame and yes I have had a dialogue with their support and no fix is imminent either.

But have no fear here is the solution.

Now that you have the LinkedIn Contacts app, your problem is solved.

Step 1

After someone has accepted your invite to connect or you have accepted their invite, you need to go to the standard LinkedIn iPhone app and open it up from time to time, to make sure that LinkedIn downloads these contacts to your iPhone. This makes sure that you don't have to manually enter their details in your address book. i.e. LinkedIn does it for you. However you will more than likely only have their personal email address.

So once per week, I go into my address book iPhone/IPad or Mac (iCloud), with my business cards handy, I look up those people, that I know I have sent invites to and update their record with their business email and their mobile. I don't usually bother with their land line number. If they move in the future that will change and their mobile often stays the same. (unless they have give you their business mobile only).

Step 2

Once you've updated the address record on your device, go to the LinkedIn contacts app and open up the alphabetical view (doesn't matter which view you are on) and then pull down the page, which will then start an update process and a spinning circle appears. You have to see the spinning circle, so make sure of that.

***THIS IS WHERE THE MAGIC HAPPENS*** The LinkedIn contacts app drags the information from your address book, with your latest updates and pushes it to LinkedIn.

Now your contact record on LinkedIn, has updated the business email address, as well as the mobile phone number.

This is pretty amazing actually, because also the phone number format bug inside LinkedIn has been overcome by adding the phone details in this way.

Now you have the correct contact details sitting inside LinkedIn as well.

What this means in fact, that as well as downloading data from LinkedIn onto your iPhone, with the standard LinkedIn app, you can also push data to LinkedIn.

I felt this was such an amazing discovery, I just had to share it.

I hope it works for you and if you have any questions, just let me know.

***DATA HEALTH WARNING***

When dealing with contact information in the cloud, it is possible to create duplicate records. This has happened to me in the past, so please take each step carefully and check your records regularly.

The steps above worked for me without any issues, but I can't take any responsibility for your records and the way that you upload/download from the cloud.

Wishing you success always!

Just 3 Apps for busy Executives?

Just 3 apps for busy executives...really? If you are a baby boomer or even if you're not and you're not sure which apps to download on your shiny new Apple iPhone 5S or iPad Air.

How about just having 3 in addition to all the ones you get free from Apple of course.

The idea is for you to achieve a super fast review of what's going on what is being said about your company, so you can scan it (read), write it or find it.

Number 1 is Flipboard

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Flipboard is still for me THE best social integration magazine app around. There are others but as Flipboard was first and they made the biggest impression, for me they have stayed ahead of the crowd.

What do you need to do?

  • You need your company social feeds as priority 1. This means you can view and keep up to date with what your marketing teams are sending out.
  • You need your own social feeds if you have time to be engaged with them. You can have feeds from all the major ones, plus you can post and engage from within Flipboard too, so there's no need to download the individual apps. Its basically your single dashboard for everything.

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Second is LinkedIn

If you're no making use of LinkedIn, then you are missing out on some key intel. LinkedIn is now THE biggest and MOST important professional database in the world.

Fortune 500 employees are there for sure and most Executives have a profile, even if some of them are hiding them.

Time to get out of the shadows and be seen!

The LinkedIn iPad app has received a major overall and now its fast and accurate. You have to meet someone, call them or even research them. Using LinkedIn is the best tool for doing that.

Your company profile should be there too. With all the detail of your latest marketing posts.

Remember of course you can pull a lot of the feeds into your Flipboard too! Primarily though this iPad app is for research and engagement.

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Third is iA Writer

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Not much to be said, its a simple writing app, no distractions, no formatting, no fluff, just think and write. A draft email, a report, meeting notes, just anything that needs recording simply easily and safely. Done!

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Go and get those and STOP playing games, use your mobile devices to do some business and stay focussed!

Success!

 

 

Where Is Your Video Advert?

I still see many businesses, who are not making use of video to educate their customers, prospects and leads about who they are and what they do. http://www.youtube.com/watch?v=PGog-0UY7NA

Think about it, do you have time to read websites, read emails, read tweets, read LinkedIn updates, read your children's Facebook updates (no time to post your own of course!), carry out your own work, delivery fantastic customer service to your customers and colleagues and also pay attention to your family?

Of course the answer is a big fat NO!

You don't have time and neither has anyone else.

But...

Could you watch a video which is less than 90 seconds to understand what someone is saying about their business or present your own explainer video about one of your products or services to a new customer or prospect?

Of course you could!

So what's stopping you?

Time? Money? Commitment? Procrastination?

Oh yes indeed, read the stats...

- More than 1 billion unique users visit YouTube each month - Over 6 billion hours of video are watched each month on YouTube - That's almost an hour for every person on Earth, and 50% more than last year - 100 hours of video are uploaded to YouTube every minute - 70% of YouTube traffic comes from outside the US - YouTube is localised in 56 countries and across 61 languages - Millions of subscriptions happen each day, and the number of people subscribing has more than doubled since last year

Time for you to get creative. Talk to me for a no-obligation review of what can be achieved using a videographic to tell your story!

Success!

 

 

 

 

Are You Losing Growth on LinkedIn?

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Members are losing growth because they are using the mobile LinkedIn app.

Since I started using LinkedIn seriously, I made sure NEVER to invite new connections with the standard LinkedIn invite sentence, 'I'd like to add you to my professional network on LinkedIn'.

It made a massive difference to growing my network and reach and I'm pleased with my progress.

I teach others to always use a personal message and write something to make the invite personal. All of you know this right?

So why has the standard invite not been changed?

And why hasn't mobile given us the same opportunity for sending a personal message?

Now that LinkedIn is being opened up to a bigger and younger audience, guess how they will invite someone? Correct, via mobile! Guess how many rejections they will receive? Loads.

Why? Because business professionals are saying that they will not connect to someone they don't know and especially if they don't include a personal message.

Mobile will by far be the biggest opportunity for LinkedIn growth, most new members wish to grow their network fast, especially young people, as they are keen and excited with a new opportunity like LinkedIn.

They've been used to just invite hundreds of school friends on Facebook and follow like crazy on Twitter. It will be wrong for them to replicate their behaviour from those platforms, but we both know that they won't and will make a massive mistake but just sending out tons of invites, by clicking on ’connect’ against profiles showing up on their mobile devices.

Please Mr. LinkedIn, please change the way that you can invite members to connect on mobile and please, change the standard #LinkedIn invite sentence or at least add a flag that says, say something personal.

The ’only invite people you know’ message just doesn't work anymore.

Looking forward to some positive action from you Mr. LinkedIn.

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Have you used Buffer app yet?

Screen Shot 2013-09-21 at 08.59.03 You may not have used Buffer as yet, but I'm here to tell you that if you haven't then you MUST. Of course only if you are involved in posting on different social media platforms for your own business or you are doing it on behalf of the business you work for.

So let me summarise what in my opinion are the MAJOR benefits of Buffer.

It's a very simple app, that is focused on doing one thing really very well

It works elegantly on all mobile devices as well as your desktop or laptop browser

You can post direct from any browser by installing the plugin, which allows you to buffer anything that you come across on the web

You can install a sharing button on your own website for other buffers to use When you send your posts to buffer it does exactly what it says, it puts them in a buffer and releases the post based on your preferred time schedule, which you set-up in advance for each account

You can set up many different channels and after a recent update the following channels can be activated; Facebook (personal), Facebook (company page), LinkedIn (personal profile), LinkedIn (company page), LinkedIn (group), Twitter, Google+ (company page), Google+ (personal profile not yet available).

The ability to send an email to all your active accounts in one go and the post will be scheduled according to your time schedule

The app also provides analytics on the posts, which you are able to collate and monitor If you don't want to auto schedule your post based on your pre-determined time schedule, you can customise a specific date and time for specific posts

You are not distracted by other streams from your connections as with other scheduling apps

If you just want to share something instantly, you can do it in the moment and of course it will go to all your active channels

You can switch certain channels off to be included in the auto schedule and instead included as and when you wish

If you have your own URL shortener it will automatically convert it to your own URL. Needs a bit of organising but it works very well!

Buffer’s team are awesome and give fantastic customer service

They write brilliant blogs and not just about their service

Here's a blogpost sharing great tips for using buffer tog tether with a cheat sheet with shortcuts.

20130913-231249.jpghttp://blog.bufferapp.com/top-hidden-buffer-hacks-features-social-sharing

Enjoy it and if you need any help, let me know or just contact @bufferapp.

Success!

What Stage are You at with LinkedIn?

The 4 stages of LinkedIn In all my dealings with clients, I have concluded that their are 4 stages of progress with LinkedIn.

Most members are stuck at stage 1, what I call the 'Profile' stage, where they are still getting to grips with developing a decent profile, that shows what they can do for people or employers instead of 'what' they do.

The objective of course is to get to stage 4, the 'Sell' stage and this is the same for members looking for business or for those looking for jobs or advancing their career.

You do need to commit time and effort to each stage and make sure you are comfortable and confident in applying or completing the stage before moving on.

Each stage prepares you for the next one and its a logical progression. There is no way you can dive in and start 'Social Selling' until you have a decent profile, a decent size network and you know how to behave.

I often say that not having a decent profile with a decent photo is like greeting someone in person with your back turned to them. I still see too many holiday snaps, people posing in the far distance or with family members and mates. Its a disaster and it will NOT win you business or your next job. NO WAY!

When you invite members to connect with you, they will almost certainly look to see if you have over 500+ members. Why? It makes you an attractive connection. Adding another 500+ people to their 2nd level network means they will achieve more exposure on LinkedIn and allows them in turn to find potential prospects to connect to easier too.

If you have 500 connections, who in turn have 500 too, it means your network grows to 250,000 in a heart beat. Now this gives you options and social is a numbers game, sorry but it is. And for those who tell me they are very careful who they connect to and decline people they do not know, you need to wise up to the fact that your network will stay small, because of your small thinking.

Once those two stages are out of the way, you can focus on your behaviour inside LinkedIn and this includes groups, emailing, sharing, liking and commenting. A massive subject taken for granted by most. Oh and it's NOT a promotion campaign that's what the advertising channel is for.

Only after those 3 stages are completed can you think about how to develop leads on LinkedIn.

Hope that makes sense? If you wish to book on the '4 stages of LinkedIn', my price is £200 + vat ($350), for 4 hours of tuition, 13 weeks online support via my LinkedIn group, costed based on the size of your group. £35 ($49) for my 2-hour video course 'Mastering Your Profile on LinkedIn'.

My coaching is over a period of 8 weeks, with a 2-week interval between each stage allowing you to adopt your new learning and implement a new approach.

It's a small investment, if you consider how much potential ongoing annual turnover/profit you will make from just adding one new customer every month to your current business.

I look forward to working with you to make that a reality.

Success!

3 Must Do's to Win Business and Get More Leads

flickr | draken413o LinkedIn connection Mark Langston of Crystal Thought asked me to contribute to a blog he's writing. He wanted '3 Must Do's to Win Business and Get More Leads'.

Well that's a tough one, I can think of loads. Its easier to say what 3 things you must do when you get up in the morning then decide which are the '3 Must Do's to Win Business and Get More Leads'. Bathroom, Shower, Breakfast and sometimes in reverse order!

In my view the following 'Must Do's' are quite basic and of course as we know the basics are often forgotten.

So here goes;

1. Stop talking about yourself and start listening!

You have two ears, two eyes and JUST one mouth. A common mistake I see all the time is over-promotion. STOP! When you engage with someone either face to face or online, listen, watch and learn. Its in the stories they tell you, they share the secrets of what they need. SHUT UP! Do not be tempted to jump in and solution sell at the first opportunity of hearing their need. It could well be a false direction they are trying to send you in and after all nobody will truly say what they are struggling with. That would be too obvious, too revealing, too embarrassing and definitely not English. All is actually OK, if the government just got their act together, we would be OK. DON'T! Get drawn into politics, focus on the job in hand and ask the most important question, which is; 'What Else?'

2. How can you assist in ways that are not profitable for you but profitable for your prospect?

Business is built on trust and the fastest way to build trust is to do something for someone without expecting anything back in return. When doing your listening whether face to face or online, listen out for clues as to who they wish to meet and who their ideal prospect is. In fact if they don't give you those clues, which actually most people don't, then you MUST ask the question. It is highly probable that you know someone, who knows someone and before you know you could make an introduction. With the power of LinkedIn this is now very easy to do. Its YOUR job to deliver the potential prospect to your prospect. Trust is built on what you DO for people, not what you COULD do for them.

3. Its a numbers game, but they don't add up until you get personal!

Yes indeed, you have to kiss a few frogs before you find the ideal prospect, however you also need to get to know your network better than you actually do. In my experience you have an intimate network of only 150 people. I call these the 'Power 150'. These are the ones you need to leverage more than you are actually doing. Can you tell me what these 150 people do, who they want to get in front of and what their personal aspirations are? Whether you meet them face to face or via a video call, it doesn't matter, but get intimate, get to know who they are and what their business is about. They are the ones who will help you find the business that you need. As humans we will remember those that make the most noise. I'm not saying be noisy, but definitely be there alongside them, so they notice you. So now go and make a list of your 'Power 150'!

To get more FREE tips on social selling you can visit; http://stayingaliveuk.com/linkedinstinct/

Success!

My Cycle Challenge for Kemp Hospice

Screen Shot 2013-07-22 at 16.09.38I'm passionate about giving back and do my bit for my local community. So a few years ago I decided to investigate how I could help my local hospice, which is KEMP Hospice. I started out becoming a volunteer in the warehouse and supporting the team with sorting donated items.

I then became an ambassador for Kemp and help them get started with their digital social media efforts.

And I'm pleased to say that together with the wider ambassador team, we are now organising some new and exciting events for the charity starting in 2013.

And I've always wanted to do a personal challenge. I love cycling, well I'm a Dutchman so you would expect that! So when KEMP Hospice announced that there was an opportunity to do the London to Brighton cycle ride, I jumped at the opportunity.

Why? A personal challenge to support a charity is not only rewarding for the charity but hugely satisfying on a personal level too and something you will never forget.

KEMP Hospice do some amazing things for the local community and their efforts in their new 'children bereavement service' has been hugely successful. So my fundraising efforts are targeted towards this work, as I personally believe it is hugely important. I personally lost my own parents when they were very young. I was 25 when I lost my dad and although I was not a child any longer, it affected me deeply even at that age.

The London to Brighton bike ride is 54 miles (86.9km) long and takes place on the 8th September. One week later on the 15th September I will be 54. I didn't realise this coincidence until after I had booked on the ride, a nice surprise and a very appropriate time for me to do this ride!

So I've started my training, 330 miles so far after day 14, which will be interrupted by a holiday but I will have a further month of further training before the big day!

If you fancy sponsoring me you can do this via;

http://styin.me/kempbrighton

Follow my progress via @stayingaliveuk

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What can The Workplace learn from Social Media?

culture map flickr - dgray_xplane For decades organisations across the globe, are searching for the holy grail, ’Employee Engagement’.

Engagement levels are on the rise globally but shifting across regions. Although the economic impact of the recession continues to rebound in some areas and recess further in others, engagement levels rose slightly to 60% in 2012, up 2 percentage points from 58% in 2011. We see the largest engagement increase in Europe (improving 5 percentage points) and Latin America (improving 3 percentage points). North America’s engagement decreased slightly by 1 percentage point—particularly in the U.S., where engagement dropped 3 percentage points—and Asia Pacific remained the same. [Source: AonHewitt: http://www.aon.com/attachments/human-capital-consulting/2013_Trends_in_Global_Employee_Engagement_Highlights.pdf]

So globally we've pretty much stayed about the same, which means 40% of employees are NOT engaged. But what does engagement actually mean?

Does it mean they show up but nobody is at work? They do the basics but nothing extra? They prefer not to get involved in those famous ’let’s be a team’ activities?

Or...people are busy with life, work is just a part of it and they carry their worries with them wherever they go including into the workplace? After all we have just one brain and leaving your troubles at home, just doesn't work, because our brain goes with us wherever we go.

But Social Networks have exploded and people are very engaged there! So what happened there?

I've been fascinated by Social Networks for the past 5 years, not only have I actively engaged with them, I've wanted to understand why everyone loves them so much.

That's when I decided to write ’Do Social Networks Sell Drugs?’

So here's the bombshell, we are not loving our workforce enough it’s as simple as that. Many years ago I was involved in the Health and Wellness industry and tried to alert organisations of the need to improve their wellness efforts at work. One of the ways that I suggested they did this was through an online survey called the ’Wellness Inventory’.

I remember presenting this to a major building society in the UK to the HR Director. One of the items on the ’Wellness Inventory’ that people had to answer questions for was an item called ’Love’. He saw this and immediately said; ’actually we don't think that is appropriate here’.

I realised in that instant that I was pushing water uphill with this inventory and getting organisations to adopt it and sure enough I had to change direction after a few months of getting nowhere.

I hear stories every day now from employees who work for small, medium and large organisations. Those stories confirm to me that people at work are not loved enough.

It's time to examine the success of Social Networks and take on board the tactics that these Social Network giants adopt to gain more members, more engagement and share the love.

It's not a bad 4 letter word, you must just try it!

Have you understood the new LinkedIn updates?

LinkedIn have been busy. Their have been 6 significant updates in the past few months and I'm sure there will be more on their way. I have created this one page MindMap to help you view what the different updates mean.

You can download the PDF by clicking on the link below or just click on the image below to view it online.

In summary the new features are:

  1. New all encompassing search bar
  2. Rich media updates on your home page or company page, upload files or images
  3. Mentions, you can now mention anyone or a company when you post an update
  4. Contacts, completely revamped and improved
  5. 'You recently visited' graphic to interrogate and review what you've been up to
  6. 'Whose viewed your updates', a great measurement tool to see what posts are receiving engagement

Success!

New LinkedIn Features

New LinkedIn Features

 

http://www.youtube.com/watch?v=qE4gRccorCk

 

you-recently-viewedwvmu

Would you like to help your LinkedIn connections?

One of the major benefits of Social Media, is that you have a real opportunity to 'give' instead of 'take'. Don't get me wrong in the world of business there is a lot of evidence of 'take'. So when I see the largest professional network, LinkedIn, providing us the opportunity to get closer to our connections and help them out, I am pleased and thankful that someone understands the need to 'give' more.

They already gave us 'Skills & Expertise' on your profile allowing your connections to endorse you. However it does come with a health warning from me, because LinkedIn serves up suggestions that are derived from your profile through a clever algorithm hidden in the secret code. They aren't always the ones you want or need for your profile key word optimisation.

Then a new graphic appeared out of nowhere on my profile and although it hasn't got an official name, I will call it 'The comparison graphic'. See below. Thank you to my wife @hippyclair for allowing me to use her profile for example purposes.

 

As you can see the overall graphic compares your skills, interactions and connections on LinkedIn.

On its own it may feel quite dis-heartening if your own graphic is smaller then theirs, but you have to go deeper and you do that by clicking on each individual graphic.

IMG_0330

 

Skills: If you have more skills then your connection has, it prompts you to do something about it and give them some more endorsements. A great prompt to help them out.

IMG_0331

Interactions: This one is a little bit confusing to me. So it tells me that compared to Clair I've had more likes, comments and shares in the past 30 days. And then prompts me to share an article. I guess to continue with my good work.

IMG_0332

Connections: This one makes more sense. I have more connections then Clair, so it is asking me to suggest some connections for her. Again a good prompt to help out.

They might be small things, but this can really help out your connections and they will appreciate your efforts in supporting their journey on LinkedIn.

"Give a little bit"

Success!

Do Social Networks Sell Drugs?

As published in The Non-Significant Journal of Business & Consumer Psychology Issue 2.1 - Spring 2013

Background

In recent years, an increasing number of scholars have sought to study and measure the impact of social networks (social media).

Social media network connection concept

Social media network connection concept

  • A 2010 study by the University of Maryland suggested that social networks may be addictive, and that using social networks may lead to a "fear of missing out", also known by the acronym "FOMO" by many students.

  • It has been observed that Facebook is now the primary method for communication by college students in the U.S.

  • According to Nielsen, global consumers spend more than six hours on social networking sites.

  • Consumers continue to spend more time on social networks than on any other category of sites—roughly 20% of their total time online via personal computer (PC), and 30% of total time online via mobile.

  • Tim Berners-Lee contends that the danger of social networking sites is that most are silos and do not allow users to port data from one site to another. He also cautions against social networks that grow too big and become a monopoly as this tends to limit innovation.

  • According to several clinics in the UK, social media addiction is a certifiable medical condition. One psychiatric consultant claims he treats as many as one hundred cases a year.

Introduction

Networks are not new; they have existed since the very first existence of cells on planet earth. It's quite amazing to know that our cells work together in networks to achieve tasks together. One such example is wound healing. For wound healing to occur, white blood cells and cells that ingest bacteria move to the wound site to kill the microorganisms that cause infection. At the same time fibroblasts (connective tissue cells) move there to remodel damaged structures. This is a wonderful example of how cells behave together in networks.

Even our brain neurons wire together in associative networks to create our memories and skills. Cell division even mirrors the way that networks grow.

We humans are no exception in nature. We exist and flourish as part of networks. We seem to have some inborn instinct to behave in this way, actively involving ourselves in many different systems of connections.

Thumbs up like button on white background.

Thumbs up like button on white background.

The first network we experience in our lives is the immediate family, where we learn how to be social by watching our parents and siblings. Beyond that, we soon learn how to ‘network’ with other groups of adults and children. We then start our social journey by joining many different networks, the nursery, primary and secondary school, the college and university and then our work and leisure networks.

The size, membership and complexity of these networks may grow or contract during our lifetime, but they always remain an important part of our experience. There are several theories put forward to explain this networking phenomenon, from Social Comparison Theory,Role Theory,Homogeneous Theory and the Social Identity approach. The evidence seems to point to the conclusion that networking is in part driven by our genetic make-up.

Tribes

These networks have a major impact on our lives. They determine how we see the world and how we see ourselves; we constantly monitor how we are accepted in our various networks.

Perhaps another word for these networks could be 'tribes'.

Belonging to a 'tribe', gives us the feeling that we are part of ‘something bigger’ then we are. It helps to give our lives more meaning and significance. The belief that you belong to a ’tribe’ is reinforcing, as it encourages you to relate more strongly with the other individuals in that ’tribe’. It helps with the identity that you have given yourself as you became an adult.

When your ’tribe’ behaves in the same way that you do, you will consider them the same as ’you’ and somehow feel a connection. It triggers an automatic approval, telling yourself that they are OK as they behave in a similar way to you.

The way that this translates in social networks is that individuals will follow people on twitter, send each other friends’ requests on Facebook or ask to be connected inside professional networks, like LinkedIn. We may have never met the person but for some reason we want to share intimate details of our lives with them.

Facebook

Facebook

Never in the world have we seen this kind of behaviour before. It did not exist before social networks appeared on the worldwide web. You could not have imagined walking up to strangers, people you have never met and suddenly start sharing your personal life with them. It just didn’t happen. We as humans need to trust someone first before we will share personal details. In social networks personal details are being shared all the time without any apparent shyness or reservation.

And the only reason this happens is because we have connected at some level with this stranger in a social network where their behaviour mirrors our own. In social networks we behave for around 80% of the time exactly the same way as everybody else. Just the act of being in a social network together, posting updates, sharing content means you are doing the same as everyone else and that makes you part of that tribe.

Significance

Social networks give us a platform for significance. According to Anthony Robbins, significance is one of the 6 human needs as per his Human Needs Psychology model.  We all have a need to be significant in our lives and when family and friends, like, comment or respond to our activity inside social networks, we feel good, we feel loved, we feel significant.

Dopamine is closely associated with reward-seeking behaviours, such as approach, consumption, and addiction. Recent research suggests that the firing of dopaminergic neurons is motivational as a consequence of reward-anticipation. This hypothesis is based on the evidence that, when a reward is greater than expected, the firing of certain dopaminergic neurons increases, which consequently increases desire or motivation towards the reward. This is why social networks are so addictive and why games inside social networks (e.g. Farmville) are so popular. Equally though, aggression is also evident in social networks and recent studies indicate that aggression may also stimulate the release of dopamine.

Why do humans enjoy social networks?

Humans are social beings, they thrive around other humans and other humans make them thrive. Without human interaction we have no reason to exist. Compassion and love is a ready built-in operating system, which we are born with. Without the love we experience on the day of our birth we would probably die. Throughout our lives we crave that love and connection with other humans. Especially as those humans are the same as us or expressed in another way, exist in the same tribe as us.

Anthony Robbins’ Human Need Psychology says that one of our 6 human needs is love and connection.

Physical social networks, whether it’s the family unit, our workplace unit or other tribal social networks, which we belong to for our sport, hobbies and political activities, all exist because there is some love and connection that takes place.

Virtual social networks via the web also exist for the same reason. The creators of these networks have been able to create certain activities to allow us to feel love and connection with a connection or a tribe that exists inside these networks. Whether it is ’liking’, ’commenting’, ’sharing’, ’re-tweeting’, ’favouriting’, ’re-posting’, the user feels good when this takes place or in other words they do feel loved. This is very addictive and when dopamine is released in the brain, we want to experience more of this feeling16 .

As human beings we also want to give out love and this is another one of the human needs and is called ’contribution’. And therefore in social networks we also like to contribute to our fellow human beings.

The way that this translates inside of virtual social networks is no different. For example by actively ’liking’, ’sharing’, ’commenting’, it makes us feel good and drives us to do more of it, whenever the recipient rewards us in some way for taking this selfless action. And guess what happens more dopamine is released and the more addictive it becomes.

Put on top of that Ivan Pavlov’s dog experiment

and ’ding, ding, woof, woof’, every time our mobile device makes that familiar notification noise, we know that this could mean more dopamine and more love, so we’ll react instantly to the need of that possibility.

How social learning grows networks

In 1961 Albert Bandura conducted a controversial experiment known as the ‘Bobo-Doll ‘experiment, to study patterns of behaviour associated with aggression. Bandura hoped that the experiment would prove that aggression can be explained, at least in part, by social learning theory, and that similar behaviours were learned by individuals modelling their own behaviour after the actions of others. The experiment was criticised by some on ethical grounds, for training children towards aggression.

Bandura’s results from the Bobo Doll Experiment changed the course of modern psychology, and were widely credited for helping shift the focus in academic psychology from pure behaviourism to cognitive psychology. The experiment is among the most lauded and celebrated of psychological experiments.

Penguin points

Penguin points

This study can be viewed as quite significant and why social networks grow so fast. When we see the activities of others in social networks, we start to wonder if we're missing out on something and whether we need to start involving ourselves. When we then discover that our tribe, (whether family, work, hobby or other tribe), is doing the same, we will stay and investigate it further. And that is when we start enjoying shots of dopamine in our brain and when the addiction of this social network interaction starts working.

CAUTION: NOT SUITABLE FOR MINORS

Conclusion

Social networks are here to stay, they've always existed and whether they are physical or virtual they are an important piece of our human make-up. My personal view too is that back in the times when humans went through war and terror they would draw closer to each other and grow closer socially. For example, during World War II, it was easier to connect with our fellow humans as we were all going through the same terror and strife. We would look out for one and other and support each other.

Basically we were giving each other a lot of love.

Bird Doodles

Bird Doodles

As the human population has grown and spread across the globe, some of the physical connections may have been lost. Virtual social networks have allowed us to make that re-connection with each other and in fact get in touch with people who we may not have seen for many years.

Of course this makes us feel loved and appreciated too.

And now, because these virtual networks show us how many fans, followers, and friends we have, this is proof to the world and ourselves how popular we are.  We take this metric as an important measure of how many people approve of us or rather love us, a kind of ‘love-o-meter’!

...or in Bryan Ferry’s - Roxy Music words...”Love is the drug I’m thinking of...”

 


Update September 2020

Over 7 years on and things haven’t really got any better, in fact they’ve gotten a lot worse. We’ve experienced Cambridge Analytica and their dirt tricks campaigns. The whole story (The Great Hack) can be seen on Netflix. (https://www.netflix.com/watch/80117542)

Many youngsters and adults alike are being affected, brainwashed and even nations, governments and its armies have reacted to fake news and propaganda being spread by bad actors trolling the social media airwaves.

And now Netflix have released their latest instalment The Social Dilemma, where Tristan Harris and others walks us through the unbelievable issues those creators have contributed to the world. It is quite ironic that Tristan and the others being interviewed were actually part of creating the problem and they are having to live with the legacy of death and destruction they have created for the world. I feel for them but have no pity, they have their millions in the bank, so they are okay.

Tristan now runs the Center for Humane Tech for a number of years, I’ve been following him ever since I saw his Ted Talk in 2017. I’ve embedded his Ted Talk below, “How a Handful of Tech Companies control Billions of Minds every day!”



The Center for Humane Tech presented their New Agenda for Tech, see video below.


One aspect of the Center for Humane Tech’s work I am particularly impressed with and that’s their ‘Ledge of Harms’.

After watching those two documentaries and these talks you should be well versed to make some decisions for you, your family and especially your kids.

An excerpt from the book ‘Surveillance Capitalism’ by Shoshana Zuboff who also features in The Social Dilemma documentary on Netflix.

  1. A new economic order that claims human experience as free raw material for hidden commercial practices of extraction, prediction and sales;

  2. A parasitic economic logic in which the production of goods and services is subordinated to a new global architecture of behavioural modification;

  3. A rogue mutation of capitalism marked by concentrations of wealth, knowledge and power unprecedented in human history;

  4. The foundational framework of a surveillance economy;

  5. As significant a threat to human nature in the twenty-first century as industrial capitalism was to the natural world in the nineteenth and twentieth;

  6. The origin of a new instrumentarian power that asserts dominance over society and presents startling challenges to market democracy;

  7. A movement that aims to impose a new collective order based on total certainty;

  8. An expropriation of critical human rights that is best understood as a coup from above: an overthrow of the people’s sovereignty.

Michael de Groot

If you’ve enjoyed this post and would like to support my writing feel free to buy me a coffee. 👇

 

Is 'LinkedIn Contacts' a sign of a full blown CRM?

20130306-192245.jpg Since the middle of 2012, LinkedIn have been rolling out new features, re-designed its user interface, upgraded the ability to include media on your profile and added more features to paid products for recruiters and sales organisations.

And now they are releasing ’Contacts’. The normal slow roll-out applies.

I predicted 4 months ago, without any prior knowledge that the natural extension of LinkedIn would be CRM (Customer Relationship Management).

I believe this is the start of it. It's a logical and sensible extension of LinkedIn, it makes complete sense. The hardest thing for sales people and marketers alike, is keeping up to date records of prospects inside customer databases, spreadsheets and address books.

Often people are employed or huge money is spent on cleaning data. There are organisations who sell directories to the most sought after professionals, like buying and HR professionals.

With LinkedIn, most business professionals will keep their details up to date. This means you have a database of contacts and prospects that will NEVER get out of date.

This is a sales professional’s and marketer’s dream. Link with this, all email communication, contact details and records of calls and interaction and you've got your dream CRM.

So now sales organisations have the triad of contact information directly inside LinkedIn, a ’social profile’, ’sales navigator’ and ’contacts’.

I can well imagine how this will develop further and do I think it would be worth upgrading to a premium account for this? Oh yes indeed I would. I am already a premium member anyway and was doubting some of the benefits, but now I can see how a premium member will receive some additional benefits in this integrated LinkedIn world.

By the way I don't think contacts is a charged product, but there are some features that are only available for premium members, what exactly I won't know for sure until I see the release.

The way I see it at the moment is that LinkedIn are the ’Apple’ of social media/networks. Facebook is the ’Microsoft’ and Twitter is just a ’News Ticker’ feed.

LinkedIn has developed a higher quality user interface compared to the others and its continuing to enhance this on their website as well as mobile.

They don't suffer from the volume of events and games invites either and now I know why they switched-off events last year. It's all making sense to me.

Their vision is right and they are doing the right things.

I am quite impressed as you can tell and I don't even work for the company!

If you want to learn how to create a great LinkedIn profile for FREE join me on my weekly surgery on google hangout.

http://stayingaliveuk.com/linkedinstinct/

If you want to swipe through hundreds of FREE insights and tips follow this link.

http://storify.com/stayingaliveuk/linkedinstinct/slideshow

Success with your LinkedIn journey, it will be worth it.

Do you struggle viewing your connections on LinkedIn?

After LinkedIn's updates your contact list is now a small search box, in no particular order, making it tougher for you to search in your own network. It's also a protection for you to have the list in this format. It means your connections will find it harder to scan through your list and connect to people.

Actually there's a workaround for this, in fact there are 4 ways for you to view your contacts.

  1. The new small search section inside your profile.
  2. A list in the same format as if you would be searching for a contact inside LinkedIn.
  3. The old fashioned way, which existed before the profile upgrade.
  4. Via your connections list from the top menu.

I've included a slide share below, to illustrate this further and for you to decide which method is best suited for your preference.

Have You Got The Skills?

Ever since I left college, I've been working on my own skills. Strange isn't it, that once you leave school, college or university you actually start to think about what you will be doing and what skills you need to do that job you want or need. I taught myself computer skills, never ever went on a course to learn how to switch on a computer or operate Microsoft office or even switch to Apple in 2010 (other software suppliers/manufacturers are available). 20130426-221659.jpg

I am proud to say that I did it all myself. Training in the organisations I worked in, was very slim and most of the time non-existent. And this was because I worked in manufacturing where there just wasn't the funds for expensive training and yet I managed to work myself up to become a board director in a number of these organisations.

So when I attended a conference in Birmingham on skills for the next generation, I was astounded to hear about all the efforts that are being put in place for young learners to get them digitally trained.

20130426-221256.jpg

There are now thousands of courses available on line for millions of people if they have the hunger to learn.

They are called MOOCS, massive open online courses, which are exploding with great online courses and most of these are FREE.

Coursera is such a site and this is what they say on their website.

Choose from 300+ courses in over 20 categories created by 62 Universities from 16 countries.

Udemy is another one and this is what they say;

Expert instructors have taught over 500,000 students on Udemy, helping them learn everything from programming to photography to design to yoga and more.

flickr | ben110 teacher

Udacity say this, by making high-quality classes affordable and accessible for students across the globe: Udacity is democratizing education.

And then there is Khan Academy and this is what they say;

With a library of over 4,000 videos on everything from arithmetic to physics, finance, and history and hundreds of skills to practice, we're on a mission to help you learn what you want, when you want, at your own pace.

There's TED Education, YouTube Education and I'm sure there are many more that exist and will exist in the future.

There has never ever, never ever, never EVER, EVER, EVER been a better time to learn skills!!

There should be no excuse for learners, teachers, business, and employers everywhere to skill up and get ready for work or develop whilst in work or whilst working on your own.

In the past 3 years, I've not paid for any course, have had to reinvent my business skills and I've done it all online.

Come on everyone get skilled up, you are responsible for your own education, don't expect others to do it for you, you have to create your own luck, but you'll have a better chance of creating it whilst learning new skills and taking responsibility for your own learning.

Wishing you success with your own learning!

20130426-222034.jpg

Does Business Networking Deliver Sales?

I am a small business (SOHO = single office home office) and I know how lonely it can be at times to work on your own. Therefore for years I've enjoyed going to business networking events. Interaction with humans and talking about what you do, makes you feel worthy and loved.

But actually it's a feeling that doesn't last very long at all. Almost immediately when you leave the networking event, you start thinking about what you've achieved. Usually nothing at all. Of course you've met some nice people, had a nice breakfast or lunch and exchanged some business cards.

So you have a few more extra business cards, which most of us do nothing with and even if someone showed some interest in your work you are unlikely to get a follow up email or call, from them. Why? Because they are their selling themselves and if you haven't bought from them, they are unlikely to want to go after you and buy from you.

Of course there are exceptions, but in the main, everyone is at the meeting trying to find business and an opportunity for an introduction at least.

Don't get me wrong I have had business through these events but my thinking is changing. I've been trying a different approach. So please read on...

You actually have no idea who will be showing up at a networking event and even if you did, they're probably the wrong people for your industry. Thinking that if you show up at regular events and people get to know you, it will eventually deliver business is a myth as well.

Then there are the BNI clubs or referral type clubs, where you are encouraged to find referrals for your club members. These only work for certain types of professions and it often ends up being very internal to the club where members are obliged to give business to their members in order to show that they are contributing. Actually excellent for people starting up in business, but no good for those who have all their business services covered. Plus it's expensive.

These clubs not only have high costs per year and weekly breakfast costs, over time they do not deliver ROI.

And yes there are exceptions, I know, but times are changing.

You can now find your leads through careful and considered searching on the web. And of course searching doesn't deliver sales either, but now there's LinkedIn.

With 500+ million globally and 23+ million in the UK, LinkedIn is the only and best business professional network. Here you can connect to your prospects and develop relationships like you've never been able to at any time in your business career. (I'm a baby boomer so I've been around for a while).

Now it's not easy and it's not that hard either, you just need to train yourself to be disciplined and laser focussed.

Sales is a process and not a game of luck. You have to work through the process with discipline and resolve and ensure that you don't give up on your efforts, even if they aren't delivering results to begin with. After all you've been going to networking events with no sales results for years and have kept going!

By the way I’m not advocating that you shouldn't go to any events, one or two per month will be fine. But some small businesses spend hours upon hours going to networking events. Have you ever worked out the costs? Lets do an example and I know it won't be right for everyone but maybe you can do your own calculation based on the following blueprint.

  1. Cost of event, lets say £20 (non-membership events)
  2. Cost of travel to and from, lets say £10
  3. Parking is free sometimes, I know, but City Centre events maybe £5
  4. Time taken to travel on average lets say 20 minutes x 2 = 40 minutes
  5. Time at event on average 2 hours
  6. Lost productivity time, stopping and starting project work 30 minutes
  1. Total monetary costs £35
  2. Total approx 3 hours @ a modest £40 per hour lost time = £120
  3. Total costs £155
  4. Across the month for just 2 events £310
  5. Total cost per year £3,720
  6. Add to that any club memberships if you have any or do the calculation for that instead

Actually I've been very conservative in my estimation and I believe the figure is closer to £5000 per year on average, because we add new events now and again and waste more time in the process too.

Feel free to use the link below to the calculator to work out your own costings.

https://docs.google.com/spreadsheets/d/1Vt77AtGNYkwszXqYMER28KDHB3Uh8Kpv_QkpMEKJ-oc/edit?usp=sharing

Screen Shot 2017-09-25 at 13.03.57.png

I would like to get an accurate figure for this so I am doing a quick survey and will appreciate your contribution. Complete the survey via http://styin.me/networkingresearch2 or scroll the form below to complete it here.

Time to take on a different approach. My new approach!

  1. Use LinkedIn to grow your network and this doesn't mean connecting to strangers but it does mean uploading your current address book. On average you know at least 200 people and in some cases even loads more!
  2. They also know at least 200 people, so in one action your network already will be 40,000 people. Many more than you will ever meet in your lifetime of going to networking events.
  3. Do you think there might just be at least one person in that network, who you would be interested in connecting to? The great thing is that your connections already know that person, so asking for an introduction will be an easy thing to do right?
  4. Remember that it's not your connections that you are necessarily interested in, it's their connections where the money is.
  5. And we haven't even explored a myriad of other strategies you can adopt on LinkedIn to get closer to that ideal connection.

Now just making the connection isn't enough is it?

Most people that have connected to me, never follow up with me and I used to be one of those too. But not anymore. Firstly I always acknowledge a connection and secondly, I ask that new connection to have a Skype video call with me so that I get to know their business better. You may think, oh dear that's very impersonal! But actually it's not, having a video call is actually more personal compared to a face to face meeting and some people shy away from this method I know.

You see, in a public place there are more distractions so you don't have to listen to everything the individual says but on a Skype call you have to listen to every word and believe it or not you remember more about the person and get a better insight to what they do and what they are looking for.

Now remember that you are wishing to learn more about them and indeed you do want to help them find new business. Only when you come from a place of wishing to help does this work. If you are only there to sell, this will not work and people will see straight through it.

The response I've had from people has been wonderful, they've enjoyed the video call and are delighted too that they've not had to travel, get up at the crack of dawn, pay for fuel, parking, breakfast or lunch and not wasted 3 hours of their time in the process.

We have a much closer and better relationship from where we can build.

But of course that's not where the work stops. You have to keep in touch with each other, look out for each other and recommend each other.

To start with you can endorse their skills on LinkedIn, which will enhance their own profile and they will more than likely return the favour too. Writing recommendations can come later when you or they have done a piece of work.

Social selling has never been easier and by taking the time to strategically find your connections and develop them intelligently, you will transform your business. And just because your business may be successful with current busy customers, you have to keep topping up with more prospects, even if you don't need those customers at the moment.

I hope this will give you some food for thought and for more tips and advice, follow me on twitter @stayingaliveuk or follow my tips via hashtag #LinkedLectures.

Success with your LinkedIn Networking.

Are You Wasting Your Time on Social Media?

More than likely you are. Be honest with yourself, how much time are you now spending on social media compared to say 2 years ago? It's addictive right? Don't worry I am not judging you, and it's not your fault. All the social networks know that we as humans are curious by nature and very very interested in other people's lives. Yes you are, whether you wish to admit it or not. It's not an issue, really it's not. And...you just need to be aware of it.

The Power of Social Media.009

Peer pressure exists too, how many times have you heard someone say, you're not on twitter really?? Or...well I use Facebook to spy on my kids that's all I use it for. Liar!!

The majority of 16 - 24 year olds will be massively engaged with social media. Wind forward 10 - 15 years, what will the world look like?

OK so you're a baby boomer and don't think much of this social media lark and will not get drawn into to it. Wrong!

flickr | meijergardens

You are already part of it whether you like it or not. Whatever you say or do in business or in your private life, people (and family) around you may be tweeting, facebooking, linkedinning you (for real Michael??).

Yep, before you speak and if you don't wish to be quoted, tell your gathering that they haven't got permission to share what you say via their social media channels.

So whether you're part of it or not, resisting or engaging, annoyed or happy, you do have to get your time spent on it back in check. Become more targeted and laser focussed on what you wish to achieve. Random doesn't work any longer and you'll get found out. Just this morning I saw someone on LinkedIn (no names) who had posted 18 articles from their website in a matter of 2 hours. Wondering who's in charge of their marketing efforts?

I've been studying social media for 5 years now and after several years of intermittent study with the thought leaders in the USA, I've recognised where this is going. No I'm not unique in my thinking.

Firstly social media is no longer a new phenomena it's now part of the marketing mix, except that it should in most organisations expand into customer service, sales and the executive floor as well.

flickr | smi23le

Social media has expanded into social learning, social selling, social marketing. But in a few years the word social will start to disappear. You will be left with the originals, learning, selling and marketing.

The only difference will be that the major platforms that support these activities will become synonymous with them.

For example LinkedIn will be known exclusively for selling. Indeed what was once a recruiters website with employees CV’s is becoming THE most powerful lead generation platform in the world.

FB will become the product marketing platform in the world. Just imagine all those people on FB that could be watching your product advert on their 4G mobile.

FB has enabled message voice recording already and its just a matter of time that they will introduce video message recording technology. Your written messages will be video email instead. We are already tired of reading, but will we be happy to watch a short video?

Camera shy?? You'll get over it!

flickr | Rego - d4u.hu

I was involved with video email even before YouTube, the only problem was that most people were on dial-up then (2005). Now with 4G becoming standard and super fast fibre broadband, it will open possibilities we've not even imagined yet.

flickr | Gavin St. Ours

Video cameras in your smart phone or tablet are common now, but you've heard about google glasses right?

So just imagine a world where your glasses are connected to your smart phone and whatever the camera (in your glasses) sees it can find on your smart phone, of course no need to tap on your phone, you just do it via speech if at all. The mind boggles!

flickr | Stuck in Customs

I'd love to hear your views, good, bad or indifferent about social media, technology and where this is taking us. I'm excited, are you?

Success!