Generally speaking most of us do seek attention, we’ve been seeking attention ever since we were a pregnancy test.
And as luck would have it you have probably been receiving unsolicited attention through all your baby, toddler and teenager lives until you reach so-called adulthood. I say so-called because young people believe it’s when they reach 18, parents believe it’s not until you’re 21 and science says your brain doesn’t fully develop until you’re 25. I’m with the science community. I have first hand evidence of living with a 19-year old.
So when you’ve been receiving attention for at least a quarter of your life, it’s not that easy then to make the transition to start giving attention to others. Maybe that’s why 50% of all marriages fail? #justsaying
Anyway let’s apply this to business and brand development. When you advertise you’re basically asking for attention aren’t you?
And these days that’s what everyone is doing or planning to do. Mark Zuckerberg is very happy about this and definitely his employees, because job security is important to them of course it is. Facebook is probably going to be the largest benefactor of your need to get attention. It’s a very clever choreographed process to make you feel that if you don’t advertise, nobody will give you attention. In fact the algorithm has been changed on Facebook business pages to ensure this is the case. If you have a company page, have you ever noticed how any time you post an update Facebook follows this up at least the next day with a notification? It says that ‘when you’ve finished boosting your post X up to X number of people will see it in their newsfeed for just a couple of bucks.’ (See image example below).
I appreciate totally that if you’re in business and you have a message or a mission you need to get people to pay attention. Advertisements are not always a great way to do this though. There are many other routes to market but here lies the problem, there are far too many routes these days and to test them all, you need a serious bag of cash to do so.
So let’s just say that someone is paying attention to you, your process, whatever that may be, actually worked. They actually clicked through an advert and you got an order. Because it worked you will repeat the process again and again, continuing the advertising paradigm and many of you will even be advocating this to others, some of you might even be making a living out of training others to advertise as well. And so it grows and the advertising barons will be raking in the cash, buckets full of them.
Every social network depends on advertising for its survival. You can see that the vast majority of their innovation and creativity is directed towards how to leverage their advertising engine even further. More development, updates and improvements are seen in their advertising platforms compared to the social networks themselves. The updates on those are far and few between. In fact they don’t even have great customer service, it is impossible to communicate one on one with a customer service representative, you are cornered into reading pages and pages of manuals and forums before giving up in despair.
They are amongst the worst companies on the planet for their customer service, not to speak of their failures in dealing with abuse of all kinds on their sites.
I’m not trying to bash social networks by the way, I know it sounds like it, I’m just highlighting that we’ve all fallen victim to them, whether it’s the addiction to them and their consistent exploitation of companies that are seeking more and more attention for their product or service.
So what’s the solution? Well if I knew I’d probably be a billionaire by now, but one thing’s for sure paying social networks to advertise on your behalf for me is not the right way.
Instead of seeking attention, maybe we should be inviting audiences to articulate what great would look like for them. Inviting them to share in a journey, become part of the story to greatness instead of just adding their funds to ours. Minimalism is on the rise and companies will need to become even more innovative if they wish to survive the path towards all of us needing less instead of more in our lives.
I would love to hear your perspective on this. Share your comments or tweet me using the hashtag. #attentionseeker